RAG Portfolio Assistant
An AI assistant that answers questions about my work using resume content, vector retrieval, and grounded LLM responses.
Documents→ChromaDB→Gemini
- Python
- FastAPI
- Gemini
- ChromaDB
AI Engineer · Kuala Lumpur
Building useful AI systems.
I design practical LLM, RAG, and automation solutions grounded in seven years of enterprise technology experience.
RAG System
Live
Query
Retrieve
LLM
Answer
Portfolio
Selected work
Applied AI projects built around real information and operational problems.
AI Automation Workflows
API-driven workflows that connect business systems, reduce repetitive IT tasks, and turn operational data into useful actions.
- n8n
- Python
- PowerShell
- Webhooks
About
Enterprise experience.
AI focus.
I’m an AI-focused IT professional who understands both the technology and the operational environments where it needs to work.
Across seven years in enterprise technology, I’ve worked with support operations, service management, knowledge bases, identity, cloud platforms, security, and automation. That experience now shapes how I build useful AI applications: grounded in real workflows, clear user needs, and reliable integrations.
My current focus is LLM applications, retrieval-augmented generation, APIs, and agentic workflow automation.
01
Start with a real problem.
02
Ground outputs in trusted context.
03
Design for maintainability.
Experience
From IT operations to AI systems
Apr 2026 — Present
Extreme Reach
IT Support Engineer
Supporting enterprise users and systems across Microsoft 365, Intune, Entra ID, identity, endpoint security, collaboration technology, and infrastructure.
Jan 2022 — Apr 2026
TEAM LEWIS
Senior IT Executive
Managed global IT operations and developed automation workflows with PowerShell, Python, and n8n to reduce manual workload and improve service efficiency.
Sep 2019 — Dec 2021
ASM Learning
IT Support Specialist
Managed technology operations, LMS platforms, company websites, assets, and technical training for employees.
Capabilities
What I work with
LLM Engineering
RAG · Prompt Engineering · Gemini · OpenAI · Claude · ChromaDB
AI Applications
Python · FastAPI · REST APIs · JSON · Webhooks · JavaScript
Automation
n8n · Power Automate · PowerShell · Workflow Optimisation
Enterprise Technology
Azure · Microsoft 365 · Entra ID · Intune · AWS · ITSM
Credentials
Certifications
MicrosoftAzure Solutions Architect ExpertActive · 2024
n8nAI Agentic Automation2025
PeopleCertITIL v4 Foundation2023
Let’s connect
Interested in building something useful with AI?
I’m open to AI engineering opportunities, practical collaborations, and conversations about automation.